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Theresa V

1 reviews | Active since Jul 2016

07 Jan 2022, 07:58

********** Mondeo/Rewards

Mondeo phoned upgrading extra data on my existing phone numbers and they will send the contracts via courier. I told them numerous times I don't want qn extra sim cards. They send me extra sim cards and Mondeo activated these sim cards which is upto now still sealed and intact. I paid R4500 per month due to their ********** activities and arrogant telemarketers. I want the recordings because I will sue them now for false i formation false promisses and false advertising. They will pay me back for 5x contracts not signed and their voice recordings is my evidence. Get ready to defend yourselves Mondeo/Rewards.

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Replies (1)
Mondo
Mondo's reply07 Jan 2022, 08:43
Official
Good day Theresa,
 
Thank you for taking the time to write to us about your query.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO167332
 
Regards,
 
The Mondo Team