*****, Poor Customer Service, all the bad things….

So this is a follow up review. And it just goes to show my original statements about Rewards Co and Mondo are correct. They misrepresent themselves and quite honestly are a business con.
They keep their review status high by replying to clients and issuing ref no’s. But they never contact you. I’ve made dozens of calls and they have absolutely no intention of for filling their obligations.

I cancelled my contract with them Twice, within the 7 day period. They refuse the cancel the contract. They refuse to collect the phone and they had the audacity to double charge my account when they implemented the cancelled contract.

To the *********** and pathetic staff I’ve had to deal with, here’s a mention.

Deserie : the original sales agent. Still waiting on your emails and phone calls.
Akhona: spoke to him twice, he promised the world…
Smangele: spoke to her 3 times. All she can do is say “sorry, I’ll escalate this….”
Sue Haritersad: the senior supervisor, also promised the world.

Pathetic. I’m on the process of legal action. And will be making a case of ***** with SAPS.