BM
Bulelwa M

1 reviews | Active since Apr 2022

22 Apr 2022, 19:57

*****

Mondo opened a cell phone contract against my name without my concern and I don't get any help from them. I am also disappointed with MTN because I have account with them already, they fail to protect my personal information. I never give Mondo my personal information

0
Replies (2)
Mondo
Mondo's reply23 Apr 2022, 08:48
Official
Hi, 

Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is: RCO215669

Regards, 

The Mondo Team
Mondo
Mondo's reply03 May 2022, 16:41
Official
Hi Bulelwa,

Please note that the recent MTN application was returned and canceled.

The above query will now be closed.

Should you require further assistance, please contact our Customer Service team. 
 
Regards,
 
The Mondo Team