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A ********** MTN contract was opened in my name via the Mondo online platform 8 April 2022. I discovered this when my bank account was debited in May. I immediately contacted MTN who referred me to Mondo who instructed me to provide an affidavit, identity document, proof of address and blank pages with 3 signatures. This was done. After numerous phone call to the Mondo customer care department chatting with different consultants all telling me a different thing, Renaldo finally confirmed that the matter was resolved and that the MTN account was cancelled and all credits was made to the account. Today, I receive a phone call from Mondo customer care to advise me that they have not received an affidavit and the account is still active. I am so tired of being given the run around. Please advise how I can get a contract cancelled for a device that I never received or agreed to using my information as well as getting this removed from the credit bureau