SD
Sphelele D

1 reviews | Active since Oct 2021

09 Oct 2021, 04:31

*****

My order was not able to be delivered why? You are a *****

0
Replies (2)
Mondo
Mondo's reply09 Oct 2021, 11:10
Official
 Hi Mpho,
 
Thank you for taking the time to write to us about your delivery.
 
We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
 
Your Case Number is: RCO142293.
 
Regards,
 
The Mondo Team  
Mondo
Mondo's reply11 Oct 2021, 14:14
Official
Hi Sphelele,

Trust you are well.

As discussed with Mondo, please note that your delivery is in progress.

We do apologize for the miscommunication which you received thus far.

We will keep you updated regarding delivery.

Regards,

The Mondo Team