FOR A YEAR LONG MONDO IS INCAPABLE OF FIXING THEIR MESS. THE CLIENT SUFFERS.

I need to stress the bad situation that Mondo/Telkom have put me in at the moment. Included here are all those who I have spoken to, still not a single one of them have gotten back to me regarding this very horrible situation which is increasing daily. They are:

MONDO: Veven Naidoo - vevenn[at]rewards co.za Varsha - visvanathanc[at]rewards co.za Chantelle Govinden - chantelleg[at]rewards co.za - THIS IS THE PERSON WHO OFFERED ME THE RECENT CONTRACT WHICH IS NOW NOT WHAT WAS AGREED. Mondo Department - customercare[at]buymondo co.za

TELKOM: telkom-online[at]telkom co.za TM-SOC Billing - tm-soc-billing[at]telkom co.za Ndlelax - ndlelax[at]telkom co.za

I still have not bought my medication and my health is now deteriorating. I have not gone to work as previously mentioned because they took absolutely everything I had which not anywhere near the agreed contract amount, I have not been able to find anyone who would give me lift to work as everyone lives in opposite directions. I have not bought food and that now too becoming scarce.

PLEASE I NEED TO LIVE. I CANNOT WORK AND I CANNOT BUY MEDICATION NOR FOOD. They have put my in such a bad situation I don't know which way.

According to what was agreed with Chantelle at Mondo and what Telkom tells me, these people have not communicated properly and now I am suffering. This is BREACH OF CONTRACT. THEFT - No one by law may debit your account for amounts not agreed on. I am in a very bad situation and need this sorted. If I cannot go to work I cannot earn money. I have lost R400.00 already for today. I warned that if I am not able to go to work I loose money.

Mondo/Telkom owes me now: R544.58 which I was overcharged and this amount debited without my consent from my bank ***.00 which FNB charged me due to Telkom trying to deduct more than R269.00 and the debit order was reversed. R400.00 today's salary, as I warned about not being able to got work if they do not sort out their mistakes. Total its R1044.58.

And for in case Telkom decides to credit me, I have news - My pharmacist will not take Telkom credit as payment. I want my money returned.

These people are destroying my life. I take it very personal. The last time I had to BEG Chantelle at Mondo to give me my money back because I needed to buy medication. Now the situation is even worse and not a single person is getting back to me.

Perhaps Carte Blanche would be able to help and warn people of taking out contracts with Mondo.

Also see previous Hello Peter Complaints about the same thing: https://www.hellopeter.com/mondo/reviews/mondo-cheats-taking-out-a-contract-with-them-is-asking-for-problems https://www.hellopeter.com/mondo/reviews/no-reply-bad-service-lies-and-***** https://www.hellopeter.com/mondo/reviews/in-breach-of-contract-neglegence https://www.hellopeter.com/mondo/reviews/mondo-last-chance-to-fix-your-mess https://www.hellopeter.com/mondo/reviews/mondo-reported-to-icasa-lawsuit-to-follow https://www.hellopeter.com/mondo/reviews/mondo-telkom-not-complying-with-the-consumer-protection-act https://www.hellopeter.com/mondo/reviews/mondo-committing-***** https://www.hellopeter.com/mondo/reviews/mondo-cheated-me