BL
Bilal L

1 reviews | Active since Feb 2023

06 Apr 2023, 10:04

Foolish of a company

The company that take their customers like a toilet.All their managers are as much useless.having a problem with them is where they dump you and still demand money and damage your credit score.over a year I had a problem with them till today I'm crying and calling non-stop.a laptop that I send back to them is still on my name and charging me till today since March 2022 till today April 2023

0
Replies (2)
Mondo
Mondo's reply06 Apr 2023, 10:49
Official
Good day Bilal,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.

Our team is currently investigating your query. Once we have an update, we will advise you.

Your Case Number is: RCO228122

Regards,
 
The Mondo Team
Mondo
Mondo's reply06 Apr 2023, 15:02
Official
Hi Bilal,

Trust you are well.

Please note that MTN has confirmed that all credit that was due to you was passed last year.

You may contact MTN on *** for further assistance regarding your bill/account/credit score.

Regards,

The Mondo Team