TT
Tebogo T
1 reviews | Active since Mar 2021
11 Aug 2021, 16:37
flabbergasted by Mondo's service
Two months later my contract still hasn't been cancelled, after so many false promises that we are canceling it. No accountability from mondo mtn, this is my second review on the same matter. Spoke to Nontsikelelo who put me on hold for 20 minutes comes back offers no assistance and then hung up on me
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Mondo's replyOfficial
11 Aug 2021, 16:45Hi Tebogo,
Thank you for taking the time to write to us regarding your cancellation query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your cancellation query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Regards,
The Mondo Team
Mondo's reply11 Aug 2021, 16:45
Official
Hi Tebogo,
Thank you for taking the time to write to us regarding your cancellation query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your cancellation query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Regards,
The Mondo Team