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Hi Maheerah,

Trust you are well.

Thank you for taking my call.

As per our telephonic discussion, our consultant from our online platform has assisted you with the cellphone numbers for your new Telkom contract.

As requested, an email will be sent to you shortly with the deal that was captured for you.

Have a lovely day further.

Regards,

The Mondo Team

 Hi Maheerah,
 
 Trust you are well.
 
 Please note that you may view the general terms and conditions on the Telkom website (https://group.telkom.co.za//about_us/regulatory/terms-and-conditions.shtml)

Kindly see your contract breakdown below.

Package Name:
1. Sim Only on Telkom FlexOn 2 TopUp @ R99 x 24 Months
 2. Sim Only on 20GB LTE Wireless (TU) @ R99 x 24 Months (20GB Telkom Anytime +20GB Telkom Night-Surfer)  
Deal 1 - Sim Only on Telkom FlexOn 2 TopUp @ R99 x 24 Months:
 
 Cellphone Number: *** SIM Serial Number: *** 
 
 Benefits:
https://www.mondo.co.za/mobile/packages/telkom/flexon-2 

• 2GB All Network Data per month for 24 months
• 500 Telkom-to-Telkom Minutes per month for 24 months 
• 75 All Network Minutes per month for 24 months 
• 500 SMSs
• 20GB once-off Telkom data

 Subscription: R99 per month

Duration: 24-month contract 


Deal 2 - Sim Only on 20GB LTE Wireless (TU) @ R99 x 24 Months: 

 

Cellphone Number: *** SIM Serial Number: *** 
 Benefits:
20GB Telkom Anytime per month for 24 months
20GB Telkom Night-Surfer per month for 24 months

Subscription: R99 per month

Duration: 24-month contract

Total Subscription for both deals: R99 + R99 = R198

These contracts are on a 24-month contract.

Cancellation Period:
You may cancel these contracts within 7 days after activation. If you require the cancellation within the 7 days, you can contact us on *** to request a cancellation.
 
If you require a cancellation out of the 7 days, you may contact Telkom on 081180 to request an early termination.
 
You may download the Telkom App to track your bill and data usage. 

 

Remember - the sale call recording is also proof of your contract. 

Should you require the sale call recording, you may follow the below. 

• Visit your nearest MTN direct store
• Whilst at the store, contact us on ***
• Our customer care team will complete authentication and request to speak to the store consultant
• The call will be uploaded to the store, and you may listen to the call at the store

 You may use the above communication as proof of contract.
 
 
 Should you require further assistance, you may send an email to *** or you may contact us on ***.  Have a lovely day further.  Regards,  The Mondo Team