LL
Lubabalo L
1 reviews | Active since Apr 2015
07 Sept 2022, 01:45
FALSE SELLING
They falsely sold me an upgrade.
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Replies (1)
Mondo's replyOfficial
07 Sept 2022, 08:19Hi Lubabalo, Trust you are well.
Thank you for taking the time to write to us about your Telkom query. Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information. Should you require the sale call recording, you may follow the below.
The above query will now be closed.
Have a lovely day further. Regards, The Mondo Team
Thank you for taking the time to write to us about your Telkom query. Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information. Should you require the sale call recording, you may follow the below.
- Visit your nearest MTN direct store
- Whilst at the store, contact us on ***
- Our customer care team will complete authentication and request to speak to the store consultant
- The call will be uploaded to the store and you may listen to the call at the store
The above query will now be closed.
Have a lovely day further. Regards, The Mondo Team
Mondo's reply07 Sept 2022, 08:19
Official
Hi Lubabalo, Trust you are well.
Thank you for taking the time to write to us about your Telkom query. Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information. Should you require the sale call recording, you may follow the below.
The above query will now be closed.
Have a lovely day further. Regards, The Mondo Team
Thank you for taking the time to write to us about your Telkom query. Please note that your recent Telkom dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information. Should you require the sale call recording, you may follow the below.
- Visit your nearest MTN direct store
- Whilst at the store, contact us on ***
- Our customer care team will complete authentication and request to speak to the store consultant
- The call will be uploaded to the store and you may listen to the call at the store
The above query will now be closed.
Have a lovely day further. Regards, The Mondo Team