false sale

<p>i was contacted by Nqaba mseka of Mondo on behalf of Telkom mobile earlier in oct 2016. he sold me a contract with false data allocations. and data was my only reason i agreed to sign up. he said i'll be getting 1 gig with free telkom to telkom free min and 100 min for anytime calls. i only got 500 mb per month. and with a monthly fee of R160. and i was debited R190 i called and inquired at telkom. and i was told that im not on the 1gig contract. </p> <p>i then called mondo many times and was send from pillar to post all the time finally they said i should cancel the contract if im not happy with it. was told to return the device and sim which i did and it was received by shusta on the 23/02/17. ever since then they never called or done anything i kept on calling them and they said Kimona will attend to it. till today i havent heared anything from them. </p> <p>they have my device and sim and my bank acc is debited monthly for an inactive line.</p> <p> i called on the 10/03/17 spoke to Melisha and she said she's sending the email to Kimona Pillay as to check how far is cancellation process. and Kimona will send me the progress report. it never happened.</p> <p>the last time i called was on the 17/03/17 spoken to Yanse who clearly know about my issue. he also promised to escalate to kimona but nothing happened ever since.</p> <p>im feeling so disgusted</p>