MG
Mdu G
1 reviews | Active since Apr 2022
24 Jan 2023, 14:43
False promises
Poor service from Consultant (Ricky) who was so desperate for the sale that he **** and told me I would have the handset delivered in a few days. A month later and still no handset. Had to cancel.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
24 Jan 2023, 14:48Hi Mdu,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO336453
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO336453
Regards,
The Mondo Team
Mondo's reply24 Jan 2023, 14:48
Official
Hi Mdu,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO336453
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO336453
Regards,
The Mondo Team
Mondo's replyOfficial
26 Jan 2023, 10:42Hi Mdu,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply26 Jan 2023, 10:42
Official
Hi Mdu,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team