False pretences and false promises

After months and months of arguing with Mondo, the matter of being sold a package under false pretences, is still not resolved even after management called me to confirm that issue has been resolved. Today, yet another payment was debited from my account. On the 5th of January, after writing a review on Hello Peter regarding the very same issue, I was immediately contacted by management who apologised profusely. They have gone back to the recorded call and admitted that the telemarketer was in the wrong and that the contract has been cancelled and that the full refund would happen within 3 weeks. Clearly even their managements' word is worth nothing. BEWARE OF TELEMARKETERS!!!!!!