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NOKUKHANYA N
1 reviews | Active since Jul 2021
29 Jul 2021, 22:17
False information
Very disappointing. Incorrect amount of data was provided to me.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
30 Jul 2021, 08:14Hi Nokukhanya,
Thank you for taking the time to write to us about your data allocation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you.
Your Case Number is: RCO129068
Regards,
The Mondo Team
Thank you for taking the time to write to us about your data allocation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you.
Your Case Number is: RCO129068
Regards,
The Mondo Team
Mondo's reply30 Jul 2021, 08:14
Official
Hi Nokukhanya,
Thank you for taking the time to write to us about your data allocation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you.
Your Case Number is: RCO129068
Regards,
The Mondo Team
Thank you for taking the time to write to us about your data allocation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultants to contact you.
Your Case Number is: RCO129068
Regards,
The Mondo Team
Mondo's replyOfficial
02 Aug 2021, 10:46Hi Nokukhanya,
Please note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Kindly advise what is the best possible time to contact you.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Kindly advise what is the best possible time to contact you.
Regards,
The Mondo Team
Mondo's reply02 Aug 2021, 10:46
Official
Hi Nokukhanya,
Please note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Kindly advise what is the best possible time to contact you.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Kindly advise what is the best possible time to contact you.
Regards,
The Mondo Team
Mondo's replyOfficial
13 Aug 2021, 11:19Hi Nokukhanya,
As discussed with Kim, we have captured the correct package for you.
You would need to contact Telkom Direct on the number given to you to query the data allocation.
Your query is closed on our side and will be closed.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team
As discussed with Kim, we have captured the correct package for you.
You would need to contact Telkom Direct on the number given to you to query the data allocation.
Your query is closed on our side and will be closed.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team
Mondo's reply13 Aug 2021, 11:19
Official
Hi Nokukhanya,
As discussed with Kim, we have captured the correct package for you.
You would need to contact Telkom Direct on the number given to you to query the data allocation.
Your query is closed on our side and will be closed.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team
As discussed with Kim, we have captured the correct package for you.
You would need to contact Telkom Direct on the number given to you to query the data allocation.
Your query is closed on our side and will be closed.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team