KS
Kabelo S
1 reviews | Active since May 2016
29 Jul 2021, 19:22
FALSE INFORMATION .......
Today I received a call from one of your agents and as we were finalizing things, the De*****eck amount was not what we agreed on. I asked her to cancel and I expect it to be that way. I got an sms now stating that my "application is being processed".... I hope I won't have to deal with unnecessary stress. I CANCELED ........ I CANCELED......I CANCELED.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
29 Jul 2021, 19:27Hi Kabelo,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129067
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129067
Regards,
The Mondo Team
Mondo's reply29 Jul 2021, 19:27
Official
Hi Kabelo,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129067
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129067
Regards,
The Mondo Team
Mondo's replyOfficial
30 Jul 2021, 10:00Hi Kabelo,
As discussed with Kim, your application has been cancelled as per your request.
Your query is resolved and will be closed.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, your application has been cancelled as per your request.
Your query is resolved and will be closed.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Mondo's reply30 Jul 2021, 10:00
Official
Hi Kabelo,
As discussed with Kim, your application has been cancelled as per your request.
Your query is resolved and will be closed.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
As discussed with Kim, your application has been cancelled as per your request.
Your query is resolved and will be closed.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
KS
Kabelo S's updateReviewer Update
30 Jul 2021, 10:03Thanks a lot Kim. Within minutes my cancelation was concluded, hassle free.
KS
Kabelo S's update30 Jul 2021, 10:03
Reviewer Update
Thanks a lot Kim. Within minutes my cancelation was concluded, hassle free.
Mondo's replyOfficial
30 Jul 2021, 10:11Hi Kabelo,
You are welcome!
Thank you allowing us to service you.
Regards,
The Mondo Team
You are welcome!
Thank you allowing us to service you.
Regards,
The Mondo Team
Mondo's reply30 Jul 2021, 10:11
Official
Hi Kabelo,
You are welcome!
Thank you allowing us to service you.
Regards,
The Mondo Team
You are welcome!
Thank you allowing us to service you.
Regards,
The Mondo Team