dC
denver C
1 reviews | Active since Oct 2013
12 May 2021, 12:45
False advertising, Failure to deliver.
Is unfortunately that I'm not allowed to 0 star rate this Company. I take back my previous Good Review... Cause Mondo just gave me all the reason to do so. It's just over a Month and I still did not receive my Device(contract package) after numerous calls "being told to wait out 7 to 14 days" which is now passed... And the new store is they are out of stock on the package that I have app**** for :
1. When I signed up there was stock 2. After admin fee went off there was stock. 3. 7 days after admin fee, my package is in transit with DSV.
So along those lines were is the package...
And the end of my call today was... SORRY YOU JUST HAVE TO WAIT TILL SOMETHING IS AVALIABLE, A MANAGER WILL CALL YOU IN AN HOUR..... what in Catz litter is that.....
Helpful (0)
Replies (7)0
Replies (7)dC
denver C's updateReviewer Update
12 May 2021, 13:19I Really hope some one does call.
Cause it's 1hour 30mins later and the Manager whovwas supposed to call me still did not.
Cause it's 1hour 30mins later and the Manager whovwas supposed to call me still did not.
dC
denver C's update12 May 2021, 13:19
Reviewer Update
I Really hope some one does call.
Cause it's 1hour 30mins later and the Manager whovwas supposed to call me still did not.
Cause it's 1hour 30mins later and the Manager whovwas supposed to call me still did not.
Mondo's replyOfficial
12 May 2021, 13:26Good day Denver
Our team will be in contact with you.
Regards,
The Mondo Team
Our team will be in contact with you.
Regards,
The Mondo Team
Mondo's reply12 May 2021, 13:26
Official
Good day Denver
Our team will be in contact with you.
Regards,
The Mondo Team
Our team will be in contact with you.
Regards,
The Mondo Team
Mondo's replyOfficial
12 May 2021, 16:13Hi Denver,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
The Mondo Team
Mondo's reply12 May 2021, 16:13
Official
Hi Denver,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
The Mondo Team
dC
denver C's updateReviewer Update
12 May 2021, 18:24Guys stop wasting my time. No tried to call me I just received an sms...
Its either I'm getting the contract or not, stop prolonging.
Its either I'm getting the contract or not, stop prolonging.
dC
denver C's update12 May 2021, 18:24
Reviewer Update
Guys stop wasting my time. No tried to call me I just received an sms...
Its either I'm getting the contract or not, stop prolonging.
Its either I'm getting the contract or not, stop prolonging.
Mondo's replyOfficial
12 May 2021, 18:32Hi Denver,
We apologize for any inconvenience incurred.
Kindly note that one of our consultants will be in contact with you during business hours to assist you further.
Please advise what is the best possible time to contact you.
Regards,
The Mondo Team
The Mondo Team
Mondo's reply12 May 2021, 18:32
Official
Hi Denver,
We apologize for any inconvenience incurred.
Kindly note that one of our consultants will be in contact with you during business hours to assist you further.
Please advise what is the best possible time to contact you.
Regards,
The Mondo Team
The Mondo Team
Mondo's replyOfficial
14 May 2021, 15:28Hi Denver,
Please note that our team has attempted contacting you with regards to the delivery with no success.
Kindly respond to our email for the best possible time to contact you.
Regards,
The Mondo Team
The Mondo Team
Mondo's reply14 May 2021, 15:28
Official
Hi Denver,
Please note that our team has attempted contacting you with regards to the delivery with no success.
Kindly respond to our email for the best possible time to contact you.
Regards,
The Mondo Team
The Mondo Team
Mondo's replyOfficial
20 May 2021, 14:08Hi Denver,
As discussed with our consultant, please note that your package has been delivered.
Please allow for 24-48 business hours for the activation to be done.
Your query is resolved and will be closed.
Should you have any further queries, please call or email our team.
Please allow for 24-48 business hours for the activation to be done.
Your query is resolved and will be closed.
Should you have any further queries, please call or email our team.
Regards,
The Mondo Team
The Mondo Team
Mondo's reply20 May 2021, 14:08
Official
Hi Denver,
As discussed with our consultant, please note that your package has been delivered.
Please allow for 24-48 business hours for the activation to be done.
Your query is resolved and will be closed.
Should you have any further queries, please call or email our team.
Please allow for 24-48 business hours for the activation to be done.
Your query is resolved and will be closed.
Should you have any further queries, please call or email our team.
Regards,
The Mondo Team
The Mondo Team