SP
Sive P
1 reviews | Active since Jan 2022
05 Jan 2022, 12:21
False advertising
They used to be good but not anymore, they falsely adevertised an mtn package saying I will receive 21gig monthly and I even asked many times is this 21 gig monthly or once off they said it's monthly only to find out its once off I'll only be receiving 250mb, I'm so disappointed with mondo this is the last time I take anything from them after being loyal to them since 2017
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Mondo's replyOfficial
05 Jan 2022, 12:27Good day Sive ,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166668
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166668
Regards,
The Mondo Team
Mondo's reply05 Jan 2022, 12:27
Official
Good day Sive ,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166668
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166668
Regards,
The Mondo Team