False advertising
Spoke to a certain person who claimed he was from Vodacom's migration dept and he said that the current package that I'm currently on is being discontinued. According to him we HAD to change over to the new package he was offering at R 110 /m more than we are currently paying. Please guys, be on the look out and double check with olyour service provider
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Replies (2)
Mondo's replyOfficial
01 Dec 2021, 08:42Hi Pedro,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156978
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156978
Regards,
The Mondo Team
Mondo's reply01 Dec 2021, 08:42
Official
Hi Pedro,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156978
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156978
Regards,
The Mondo Team
Mondo's replyOfficial
14 Feb 2022, 16:07Hi Pedro,
Trust you are well.
Please note that there are no recent Vodacom applications which was done by Mondo.
You may contact Vodacom direct for further assistance.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that there are no recent Vodacom applications which was done by Mondo.
You may contact Vodacom direct for further assistance.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply14 Feb 2022, 16:07
Official
Hi Pedro,
Trust you are well.
Please note that there are no recent Vodacom applications which was done by Mondo.
You may contact Vodacom direct for further assistance.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that there are no recent Vodacom applications which was done by Mondo.
You may contact Vodacom direct for further assistance.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team