Failure to provide services agreed upon
<p>After I wrote here on hello peter about the bogus contract mondo sold me, i then got a call from Jonathan who promised that telkom has promised to credit my contract with 575MB data instead of the 375MB i was promised as i was gettign 75MB of data. He then prompted me to come and correct my review, state that he had resolved the issue. He called twice to request that but i decided not to until i received the services we agreed upon. Not to my surprise they were still lying to me. I called the call centre again last week but to be given another lame excuse. I have already couried their handset and don't want to hear from them ever again. I hate it when people take advantage of other people and I hope i wont be seeing their debit orders on my accout otherwise I will then have to take the legal way. To my fellow South Afrucans, beware of companies tha lies to you. If they lie to you once they can lie to you over and over again. Mondo taught me that. Thank you!</p>
Good day Thobile,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Thobile,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
