HM
Hlengy M
1 reviews | Active since May 2023
30 Aug 2023, 14:45
Failing to pay my refund
I have made a pre payment for the Home Connect from MTN and they fail to refund me. It's been over two months now. This is really unacceptable. Don't get any HomeConnect service from Mondo!!!
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Mondo's replyOfficial
30 Aug 2023, 16:13Hi Hlengy ,
Thank you for sharing your experience with us. We're sorry to hear that it didn't meet your expectations or the standards we hold ourselves to.
We appreciate your feedback and want to ensure that we make things right.
Your cancellation request is being prioritized and you will be updated once completed.
We appreciate your feedback and want to ensure that we make things right.
Your cancellation request is being prioritized and you will be updated once completed.
Warm Regards,
The Mondo team
Mondo's reply30 Aug 2023, 16:13
Official
Hi Hlengy ,
Thank you for sharing your experience with us. We're sorry to hear that it didn't meet your expectations or the standards we hold ourselves to.
We appreciate your feedback and want to ensure that we make things right.
Your cancellation request is being prioritized and you will be updated once completed.
We appreciate your feedback and want to ensure that we make things right.
Your cancellation request is being prioritized and you will be updated once completed.
Warm Regards,
The Mondo team