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May 2018 i was offered a Telkom top up contract by mondo. Phone and 2 telkom simcard . R203. 30 a month. I accepted. Package arrived soon after. But then I learned that telkom have no network tower's here or surrounding areas. Mondo then told me that Telkom can roam on MTN. Wich signal is was and still is very poor in this area. To my disgust, part of the tap screen phone also didn't work. Contact mondo to cancel. Was told that it can only be done online. The Telkom cancelation portal. I tried numerous times. And was unsuccessful. Decided to cut my losses. Kept paying for 2 year's. Called one of their agent, who assured me that my last payment date was march 2020. But telkom kept billing me after that. And I kept reversing the debit orders. 30 November 2020 i reverse the last telkom debit order of R2954. 40. I didn't get billed in October. But on 29 November 2020 Telkom took another debit order of R1250. There was no option to reverse it this time. So i called the bank. I was told that the debit order is irreversible due to certain reasons. I was loyal enough to pay telkom for a service i never got. Now i hope they have the integrity to give me back the money the owe me