Extremely Poor Service – No Cancellation Confirmation Received

I cancelled an MTN contract through Mondo, yet despite multiple follow-ups, I have **still not received any confirmation** of the cancellation. This lack of communication and service is completely unacceptable.

I was assured the cancellation would be processed, but there has been no update, and I am now left in the dark about whether I will still be billed. It should not be this difficult to get a simple confirmation!

Mondo, please sort this out immediately and provide the necessary proof of cancellation. I will not tolerate being charged for a contract I have already cancelled. **Absolutely terrible customer service!**