TN
Thamsanqa N
1 reviews | Active since Sept 2021
30 Sept 2021, 14:43
Exhausted customer
I HAVE RECEIVED NOTHING BUT POOR SERVICE FROM MONDO. I HAVE BEEN CALLING DAY IN AND DAY OUT TO TRACK MY ORDER AND HAVE GOTTEN NOWHERE. MY EXPERIENCE WITH MONDO HAS BEEN A VERY TEDIOUS AND STRESSFUL PROCESS. I WOULD NOT RECOMMEND MONDO TO ANYONE.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
30 Sept 2021, 15:11Hi Thamsanqa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139867
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139867
Regards,
The Mondo Team
Best regards,
Mondo's reply30 Sept 2021, 15:11
Official
Hi Thamsanqa,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139867
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139867
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
11 Oct 2021, 15:53Hi Thamsanqa,
Trust you are well.
Please note that your MTN application reflects as cancelled on the system.
Should you require a contract, you may reapply online.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application reflects as cancelled on the system.
Should you require a contract, you may reapply online.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Best regards,
Mondo's reply11 Oct 2021, 15:53
Official
Hi Thamsanqa,
Trust you are well.
Please note that your MTN application reflects as cancelled on the system.
Should you require a contract, you may reapply online.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application reflects as cancelled on the system.
Should you require a contract, you may reapply online.
Your query will now be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Best regards,