Exceptional service - Kimona

What started off as a nightmare of confusions , back and forth between service providers was turned into an experience worth shouting out loud for. Kimona from Mondo , your service levels and expectations from your team are behind commendable. Thank you again for constantly following up , providing feedback , even when there was none to give aside from saying you have not forgotten my complaint , you are amazing. Every industry has its share of unsatisfied customers but what is more important is the way they gracefully recover . Thank you, your company should be proud of you.