TL
Tallulah Lamayé

1 reviews | Active since Mar 2019

23 May 2023, 10:25

Exceptional Customer service

This was my second interaction with your customer service department and I have to say that I'm very impressed at the exceptional agents you have!

Lintle was very helpful and followed up with the relevant department so that my application can be finalized.

Mondo really has rockstars working for them and should keep doing what they're doing as every agent I've spoken to does an awesome job!

0
Replies (3)
Mondo
Mondo's reply23 May 2023, 10:42
Official
Good Day, Thank you for posting a compliment on the services you received from Lintle. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
TL
Tallulah Lamayé's update26 May 2023, 00:11
Reviewer Update
Hi I've contacted the customer service team yesterday to get a follow up on the sales team calling me to finalize my application but to date, haven't received a call back yet.
As previously mentioned I got the reference number of RCO399162 and told that sales will call me but I am still waiting for the call as I urgently need this to be finalized.

Please advise.
Mondo
Mondo's reply30 May 2023, 15:03
Official
Hi Tallulah,

Trust you are well.

Please note that a request has been sent to the above customer care consultant to get in touch with you.

We do apologize for the inconvenience caused.

Regards,

The Mondo Team