SM
Silent M

1 reviews | Active since Aug 2015

14 Jun 2023, 11:27

Excellent service delivery

Excellent service delivery from Ziyanda and Mondo Excellent customer service 1). My name is Ma****lela Maako I would like to express my gratitude to Mondo Management and leadership including Ziyanda 2). I have tried several times with Mtn to send me the prove that I am 60GiG day and 60GiG night which Mtn failed several times, today I have been I assisted by Ziyanda and I have been so satisfied.

3). For the past 6 months Mtn has been sending 40Gig day and 40Gig night forcing me that agreed to it, now that I have received evidence to prove that I agreed to 60GiG day and 60GiG night it has been the best experience of my life,I felt it should be noted that.

4). Mtn has been

5). MTN has been rendering me whith "I don't care service" ever to such that it has made me so uncomfortable and disappointed, i felt disrespected by mtn but today Ziyanda from Mondo brought hope, today you managed to collect evidence to prove I was right. 5). Thank to Ziyanda , Sisi, not Forgetting Mondi foe handling customer complaints or providing solutions to their problems, and always willing to go the extra mile. Your willingness to help is noted, Keep it up 6). As a client writing this letter of appreciation feels like it's a perfect time to thank you all for the wonderful service that you render today. 7). I know you were not expecting this as this is your daily routine but, however, kindly allow me to express my gratitude as a costumer and Complainant as the past months I have been really struggling with mtn, and Today i have managed to recieve the information i was looking for, still looking forward to receiving the best service ever despite the fact that I have been recieving challenges from Mtn 8). I am more than happy to share my experience of Ziyanda in public wishing you success and greater levels of customer satisfaction

Honourable Ma****lela Maako Leadership

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Replies (1)
Mondo
Mondo's reply14 Jun 2023, 11:58
Official
Good Day, Thank you for posting a compliment on the services you received from  Ziyanda. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team