NJ
Nicole J
1 reviews | Active since Mar 2012
21 Oct 2021, 12:22
Excellent customer service.
Excellent customer service. The agents are very knowledgeable and helpful. Best customer service I have received in a long time. Would highly recommend this company. The agent I spoke to today went the extra mile to help me and respond to my concerns and I am so grateful. Thank you Minenhle and the other agents that helped me. Your customer service representatives are your company and based off my experience so far they are doing the company proud.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
21 Oct 2021, 12:40Good Day Nicole,
Thank you for posting a compliment on the services you received from Minenhle and Mondo Customer Care.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Minenhle and Mondo Customer Care.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply21 Oct 2021, 12:40
Official
Good Day Nicole,
Thank you for posting a compliment on the services you received from Minenhle and Mondo Customer Care.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Minenhle and Mondo Customer Care.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's replyOfficial
22 Oct 2021, 16:04Hi Nicole,
Trust you are well.
We do apologize for the level of service which you have received.
Kindly note that as per our records, an escalation has been sent to the relevant department,
Once we receive feedback, we will advise you accordingly,
Regards,
The Mondo Team
Trust you are well.
We do apologize for the level of service which you have received.
Kindly note that as per our records, an escalation has been sent to the relevant department,
Once we receive feedback, we will advise you accordingly,
Regards,
The Mondo Team
Mondo's reply22 Oct 2021, 16:04
Official
Hi Nicole,
Trust you are well.
We do apologize for the level of service which you have received.
Kindly note that as per our records, an escalation has been sent to the relevant department,
Once we receive feedback, we will advise you accordingly,
Regards,
The Mondo Team
Trust you are well.
We do apologize for the level of service which you have received.
Kindly note that as per our records, an escalation has been sent to the relevant department,
Once we receive feedback, we will advise you accordingly,
Regards,
The Mondo Team
NJ
Nicole J's updateReviewer Update
22 Oct 2021, 16:50Thank you for your prompt responses I will wait for your further feedback.
NJ
Nicole J's update22 Oct 2021, 16:50
Reviewer Update
Thank you for your prompt responses I will wait for your further feedback.
Mondo's replyOfficial
22 Oct 2021, 16:52Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's reply22 Oct 2021, 16:52
Official
Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team