KM
Kim M

1 reviews | Active since Sept 2018

27 Sept 2018, 10:35

Excellent Customer Service

I was contacted Tuesday 25 September and approved cellphone contact. An sms came through on the 26 September stating that my account will be debited in the next 24hrs and was shocked and i stated to the sales staff that it should be done at the end of the month. I called Customer service on the 27 September and was assisted by Tyrone Murugan who made the correct changes as i had stipulated. Thank you to Tyrone Murugan for the excellent and efficient service and apologize on behalf of the sales staff. Tyrone Murugan was Pleasant and caring as well as listened to me as a customer.

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Replies (1)
Mondo
Mondo's reply27 Sept 2018, 10:41
Official

Good Day Kim ,

Thank you for posting a compliment on the services you received from Tyrone .

Should you require further assistance, you may call us.

Kind Regards,

The Mondo Team