Effiency at it's Best

Phoned in to company in regard to a charge that was appearing on my Vodacom invoice. Vodacom could not supply many details but said I must contact Mondo for further answers to my query. Fortunately my call was answered by a wonderful person named Phindile. She was quick to understand my query, give feedback and notified Vodacom of incorrect billing. On 3/3/16 she contacted me again, to say that my contract had been cancelled and I would be receiving a refund from Vodacom. Over the last 2 weeks I have received service from certain suppliers, mainly Vodacom, which I can only describe as SHOCKING!!! so to speak to and get someone who offered the kind of service Phindile offered was amazing.<br> Thank you very much.