tR
tanya R
1 reviews | Active since Feb 2022
16 Feb 2022, 11:01
****ed off
I was **** to by one of the consultants insisting I will be paying more for my month to month if I don't upgrade. I am now paying r90 more a month and loss 500 minutes. I am extremely ****ed off and now stuck in contract with them for 2yrs.i will never renew my contract with them again.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
16 Feb 2022, 11:03Good day Tanya,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185460
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185460
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 11:03
Official
Good day Tanya,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185460
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185460
Regards,
The Mondo Team
Mondo's replyOfficial
25 Feb 2022, 09:58Hi Tanya,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your Hello Peter review and Telkom query.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your Hello Peter review and Telkom query.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's reply25 Feb 2022, 09:58
Official
Hi Tanya,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your Hello Peter review and Telkom query.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you, regarding your Hello Peter review and Telkom query.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team