ZN
Zanele N
1 reviews | Active since Nov 2021
19 Nov 2021, 09:47
DSV Couriers incompetency
I bought a phone from Mondo,it was delivered on Wednesday what puzzles me is that the delivery guy didn't Rica the Sim card as it was said he would now I have to live with a phone that doesn't have a Rica'd Sim card
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Mondo's replyOfficial
19 Nov 2021, 09:51Hi Zanele, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO153285 Regards, The Mondo Team
Best regards,
Mondo's reply19 Nov 2021, 09:51
Official
Hi Zanele, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO153285 Regards, The Mondo Team
Best regards,