ND
Nowellen D
1 reviews | Active since Aug 2021
19 Aug 2021, 11:09
Downgrade
It should've been an upgrade but I felt downgrade since they haven't got cellphone I wanted
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 Aug 2021, 11:18Hi Nowellen,
Thank you for taking the time to write to us about your Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131519
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131519
Regards,
The Mondo Team
Mondo's reply19 Aug 2021, 11:18
Official
Hi Nowellen,
Thank you for taking the time to write to us about your Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131519
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131519
Regards,
The Mondo Team
Mondo's replyOfficial
02 Sept 2021, 14:09Hi Nowellen,
Trust you are well.
We have attempted contacting you with no success, therefore, your query will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have attempted contacting you with no success, therefore, your query will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply02 Sept 2021, 14:09
Official
Hi Nowellen,
Trust you are well.
We have attempted contacting you with no success, therefore, your query will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have attempted contacting you with no success, therefore, your query will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team