MM
Molebogeng M
1 reviews | Active since Aug 2020
15 Aug 2020, 03:30
DON'T USE MONDO ON CLEARSCORE APP
Terrible service after I was called on the 31st of July after logging an interest for a laptop and router from MTN on mondo. This was through clearscore which I was excited about to have such convenient checking of which mobile packages I qualify for. Till today no one has contacted me about the application or delivery after my bank account details were taken by a rewardsco caller and debit order done but not even an email of contract received or delivery made as was said by agent who said I would get the delivery in 3 -10 days. When I called mtn last week they told me that the application is incomplete and still with rewardsco
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Replies (4)0
Replies (4)MM
Molebogeng M's updateReviewer Update
17 Aug 2020, 01:10Ironic how I only got response today from mtn with unsuccessful application response
MM
Molebogeng M's update17 Aug 2020, 01:10
Reviewer Update
Ironic how I only got response today from mtn with unsuccessful application response
Mondo's replyOfficial
17 Aug 2020, 09:58Hi Molebogeng,
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Mondo's reply17 Aug 2020, 09:58
Official
Hi Molebogeng,
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
MM
Molebogeng M's updateReviewer Update
17 Aug 2020, 10:55No Thank you it is fine as MTN has already given unsuccessful feedback yesterday only after this review was made. I have learnt my lesson and will go elsewhere for business.
MM
Molebogeng M's update17 Aug 2020, 10:55
Reviewer Update
No Thank you it is fine as MTN has already given unsuccessful feedback yesterday only after this review was made. I have learnt my lesson and will go elsewhere for business.
Mondo's replyOfficial
18 Aug 2020, 11:27Hi Molebogeng,
As discussed with our consultant, you may contact the network service provider to confirm the reason for the declined application.
Your query will be closed.
Should you have any further queries please feel free to call us.
Kind Regards,
Mondo Team
As discussed with our consultant, you may contact the network service provider to confirm the reason for the declined application.
Your query will be closed.
Should you have any further queries please feel free to call us.
Kind Regards,
Mondo Team
Mondo's reply18 Aug 2020, 11:27
Official
Hi Molebogeng,
As discussed with our consultant, you may contact the network service provider to confirm the reason for the declined application.
Your query will be closed.
Should you have any further queries please feel free to call us.
Kind Regards,
Mondo Team
As discussed with our consultant, you may contact the network service provider to confirm the reason for the declined application.
Your query will be closed.
Should you have any further queries please feel free to call us.
Kind Regards,
Mondo Team