CP
Chumile P
1 reviews | Active since Oct 2020
09 Nov 2021, 12:28
Don’t push
Consultant called me to tell me about a deal on special, I insisted I will not qualify because I know my current credit score. She pushed for the application which didn’t approve (obviously) and I had to take my time and call in to discover that it was indeed not approved.
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Replies (1)
Mondo's replyOfficial
09 Nov 2021, 13:23Hi Chumile,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO149857
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO149857
Regards,
The Mondo Team
Best regards,
Mondo's reply09 Nov 2021, 13:23
Official
Hi Chumile,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO149857
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO149857
Regards,
The Mondo Team
Best regards,