LB
Lizette B

1 reviews | Active since Mar 2018

01 Sept 2020, 08:32

Don't let a call mislead you

Reviewed company a week ago. Got immediate call that states they are taking action immediately. Still...no action.

0
Replies (6)
Mondo
Mondo's reply01 Sept 2020, 08:35
Official
Hi  Lizette,
Thank you for raising your query with us,

Kindly note that a consultant will be in contact with you shortly. 

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply01 Sept 2020, 11:13
Official
Hi Lizette,
As discussed with our consultant, please note that we have escalated your collection to Ram Couriers.

We will revert with an update.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply01 Sept 2020, 14:38
Official
Hi Lizette ,
As discussed with Kim, we have escalated your collection to Ram couriers and requested that priority be placed on this.

We will revert with feedback.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply02 Sept 2020, 13:01
Official
Hi Lizette ,
As discussed with Kim, we have escalated your collection to Ram couriers to uplift tomorrow.

Our team has requested that priority be placed on this.

We will revert with feedback.
 
Kind Regards, 

Mondo Team 
Mondo
Mondo's reply04 Sept 2020, 16:42
Official
Hi Lizette ,
As per your discussion with our consultant you have confirmed that your package has been uplifted.

Once your package reflects as returned we will submit your cancellation/reversal.

We will revert with feedback.
 
Kind Regards, 

Mondo Team 
Mondo
Mondo's reply08 Sept 2020, 11:10
Official
Hi Lizette ,
As per your discussion with Kimona, please note that your contract is cancelled and your query is resolved.

The network service provider has passed the credit.

Should you have any further queries please feel free to call or email us.
 
Kind Regards, 

Mondo Team