JC
Jesus C

1 reviews | Active since May 2018

08 May 2018, 09:29

Don't ever Buy Mondo

Some **** from Mondo phoned me to offer me 10Gb for R170 a month. I told him bull****, but he continued that it's legit, so I took it. When I received the package, it ends up being 10GB in a Telkom hotspot. I phoned and cancelled, and they wanted me to courier the device back to them. **** that! They eventually said they will send a courier, but after 6 months I had to phone again.

This time they promised they would contact me with a solution, so I laughed because I knew they wouldn't. 5 days later a courier guy is at my flat waiting for me to pick up the device, while I'm at work. No one informed me about this.

Anyway, nothing has been solved in more than a year and the debit orders are still flying out. So, they have been basically *****ing my money since accepting the fault on their behalf

If you are looking to "Buy Mondo", see if you can find a positive Hello Peter review first. Good luck with that! Hands down the biggest joke of a company I've ever dealt with, can't believe the big networks are attaching their names to this ****.

0
Replies (5)
Mondo
Mondo's reply08 May 2018, 10:49
Official

Good Day Jacobus,

Thank you for raising your query with us.

As per our conversation, we are currently working on you query.

Regards,

Mondo Team

JC
Jesus C's update08 May 2018, 11:17
Reviewer Update
Yeah, You've been working on it for the past year.
JC
Jesus C's update09 May 2018, 10:22
Reviewer Update
Thanks for fixing my issue. I've upped your rating.
Mondo
Mondo's reply09 May 2018, 10:33
Official

Good Day Jacobus,

Thank you for converting our rating.

Should you require further assistance, you can contact us on ***.

Regards,

Mondo Team

Mondo
Mondo's reply11 May 2018, 09:29
Official

Good Day Jacobus,

As per our conversation, your query has been resolved.

Regards,

Mondo Team