1 reviews | Active since Aug 2016

20 May 2021, 15:28

Don't buy anything from this

Don't you dare buy anything from these guys they will **** up your life

0
Replies (9)
Mondo
Mondo's reply20 May 2021, 15:29
Official
Hi Tebogo,
 
Thank you for taking the time to write to us.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO120419
 
Regards, 
 
The Mondo Team 
Mondo
Mondo's reply26 May 2021, 15:40
Official
Hi Tebogo,
 
As discussed with our consultant, MTN has confirmed that the cancellation is done.

Your query is now resolved and will be closed.

Should you have any further queries please call or email us.
 
Regards, 
 
The Mondo Team 
's update11 Jan 2022, 08:55
Reviewer Update
It was all a lie, this is not sorted and MTN is still sending me messages claiming that I owe them....and this is affecting my credit scores kindly sort this **** out
's update11 Jan 2022, 08:56
Reviewer Update
How do you close something you didn't issue a credit note for??
's update11 Jan 2022, 08:57
Reviewer Update
Case RCO120419 is still not sorted a credit note was never issued and MTN is claiming that I owe them
Mondo
Mondo's reply19 Jan 2022, 15:56
Official
Good day,
 
Please note that your MTN line is no longer active.
 
Kindly note that a credit request has been sent to MTN.
 
Once we receive feedback, we will advise you accordingly.
 
Regards,
 
The Mondo Team
's update25 Jan 2022, 09:55
Reviewer Update
Hi,

This is still not sorted and MTN is threatening to blacklist in 24 hour's, this is bull**** man please sort this out
's update25 Jan 2022, 09:59
Reviewer Update
Your service is ****
Mondo
Mondo's reply25 Jan 2022, 12:52
Official
Good day,
 
We apologize for the inconvenience incurred.

Please note an urgent follow up has been sent to MTN.

Once we receive feedback, we will advise you accordingly.
 
Regards,
 
The Mondo Team