1 reviews | Active since Sept 2016

30 Dec 2020, 13:49

Don't buy anything from Mondo and MTN

Hello,

I have sent an email to Kim with the bizzare invoice I received of R400+ on the MTN black friday 100g package.

You guys promised to cover the first installment due to the challenges I faced during the delivery stage of my router and sim. I did receive the R299 and now my invoice is stating R400+. That's uncalled for in fact we are in breach of contract. I only wanted the sim deal that came with rouyer for R299 of which you gladly paid into myy account for my first installment. Now I don't understand what's the deal with tje R400+.

Tomorrow the debit order is supposed to go off and I have R300 reserved for this payment nothing more.

If srone can get Kim to respond to my emails it will be greatly appreciated.

Otherwise I've never received such bad service just for data.

0
Replies (4)
Mondo
Mondo's reply30 Dec 2020, 14:00
Official
Good day, 

We have received your query, 

Kindly note one of our consultants will be in contact with you. 

Regards 

The Mondo Team 
Mondo
Mondo's reply30 Dec 2020, 14:28
Official
Good day, 

Please note that you have been contacted and advised about the billing.

You have also advised that you have a better understanding of the first debit.

Your query query is resolved and will be closed.

Regards 

The Mondo Team
's update30 Dec 2020, 14:44
Reviewer Update
Thanks Kim
Mondo
Mondo's reply30 Dec 2020, 15:58
Official
Good day, 

You are welcome.

Regards 

The Mondo Team