1 reviews | Active since Nov 2016

12 Dec 2016, 15:27

DON'T TAKE THE DEAL

<p>I got a call from a salesman in June 2016 offering a good deal on a wifi modem with "free data" from TELKOM.</p> <p>So I took the deal :( WHAT A BIG MISTAKE! Cut a very long story short, I received a totally different package, sent it back the very same day (at my charge)</p> <p>And 6 months later am still getting debited monthly without receiving any service. Call after call the manager at Mondo says they are dealing with it.</p>

0
Replies (3)
Mondo
Mondo's reply12 Dec 2016, 15:46
Official

Good day Mark Porter,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

***

's update14 Dec 2016, 12:25
Reviewer Update

Still no word from Mr Chetty "supposedly" going to sort my query out, looks like Ill be receiving another debit order off my account at the end of month for a service I have never received. Thank MONDO for wasting my time - yet again

Mondo
Mondo's reply11 Jan 2023, 14:21
Official