JC
John C
1 reviews | Active since Mar 2022
03 Oct 2022, 14:20
Does anybody at Mondo actually hear me?
It just doesn't matter how much I insult these people in the public domain, they just do not care! NEVER again do I want to even hear their name.
Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
03 Oct 2022, 14:24Hi John,
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that your query has been escalated to the relevant department for urgent assistance.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that your query has been escalated to the relevant department for urgent assistance.
Regards,
The Mondo Team
Mondo's reply03 Oct 2022, 14:24
Official
Hi John,
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that your query has been escalated to the relevant department for urgent assistance.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
Please note that your query has been escalated to the relevant department for urgent assistance.
Regards,
The Mondo Team
JC
John C's updateReviewer Update
04 Oct 2022, 10:23Hello, is somebody out there? Someone who actually listens? Someone who will not make **** promises about urgent escalations, probably in order to deceive the public that you are doing something? If only just one person, or is everybody just useless?
JC
John C's update04 Oct 2022, 10:23
Reviewer Update
Hello, is somebody out there? Someone who actually listens? Someone who will not make **** promises about urgent escalations, probably in order to deceive the public that you are doing something? If only just one person, or is everybody just useless?
Mondo's replyOfficial
04 Oct 2022, 13:32Hi John,
We are currently working on your query.
Once we receive feedback from MTN, we will advise you accordingly.
Regards,
The Mondo Team
We are currently working on your query.
Once we receive feedback from MTN, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply04 Oct 2022, 13:32
Official
Hi John,
We are currently working on your query.
Once we receive feedback from MTN, we will advise you accordingly.
Regards,
The Mondo Team
We are currently working on your query.
Once we receive feedback from MTN, we will advise you accordingly.
Regards,
The Mondo Team
JC
John C's updateReviewer Update
06 Oct 2022, 08:05Hello Peter my old friend, I've come to talk to you again. Surely Mondo is refusing to listen, except to reply how busy they are to resolve their mess, but that doesn't happen. All their replies are intended to fool the public into thinking they are doing a good job and providing an outstanding service, but I have seen none of that. In the meantime MTN is doggedly chasing me for money I don't owe them, and defaming my good name.
If anyone out there is listening, take this advice to heart, think ten, no a hundred, times before you do business with this company. You have been warned.
If anyone out there is listening, take this advice to heart, think ten, no a hundred, times before you do business with this company. You have been warned.
JC
John C's update06 Oct 2022, 08:05
Reviewer Update
Hello Peter my old friend, I've come to talk to you again. Surely Mondo is refusing to listen, except to reply how busy they are to resolve their mess, but that doesn't happen. All their replies are intended to fool the public into thinking they are doing a good job and providing an outstanding service, but I have seen none of that. In the meantime MTN is doggedly chasing me for money I don't owe them, and defaming my good name.
If anyone out there is listening, take this advice to heart, think ten, no a hundred, times before you do business with this company. You have been warned.
If anyone out there is listening, take this advice to heart, think ten, no a hundred, times before you do business with this company. You have been warned.
Mondo's replyOfficial
06 Oct 2022, 15:51Hi John,
We do apologize for the delay.
As per our records, this has been sent to the relevant department.
Regards,
The Mondo Team
We do apologize for the delay.
As per our records, this has been sent to the relevant department.
Regards,
The Mondo Team
Mondo's reply06 Oct 2022, 15:51
Official
Hi John,
We do apologize for the delay.
As per our records, this has been sent to the relevant department.
Regards,
The Mondo Team
We do apologize for the delay.
As per our records, this has been sent to the relevant department.
Regards,
The Mondo Team
Mondo's replyOfficial
23 Feb 2023, 16:15Good Day John,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# *** & SR# ***
Adjustment Number: MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply23 Feb 2023, 16:15
Official
Good Day John,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# *** & SR# ***
Adjustment Number: MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team