SP
Sayuri P

1 reviews | Active since Nov 2022

08 Dec 2022, 16:56

Do not use mondo for cell phone contacts. Worst service.

Worst experience ever. Cannot get ahold of them after weeks of trying. They debit ur account when they haven't delivered the phone. No one returns calls or emails.

0
Replies (2)
Mondo
Mondo's reply09 Dec 2022, 08:03
Official
Good day Sayuri,
 
Thank you for taking the time to write to us about your MTN  query.

We sincerely apologize for the level of service you have received.

Our team is currently investigating your query. Once we have an update, we will advise you.

Your Case Number is: RCO315514

Regards,
 
The Mondo Team

Mondo
Mondo's reply13 Dec 2022, 16:43
Official
Hi Sayuri,

Trust you are well.

We have found that you have received your MTN delivery.

Due to the above, your query will now be closed.

Thank you for allowing us to look into your query.

Should you require further assistance, you may contact our Customer Care Team.

Have a lovely day.

Regards,

The Mondo Team