PL
PJ L

1 reviews | Active since Dec 2020

08 Dec 2020, 13:34

Do not trust!

Not even worth a star! A sales person called me with a amazing deal and I finally gave in and accept, just to find out he **** to me or maybe an incorrect contract package arrived. And they make it your problem to cancel the contract since they just give MTN cancellation number. And that is just a whole story on its own! Moral of the story..... If sales person calls you, just say you'r not interested even though it sounds like a good deal!

0
Replies (4)
Mondo
Mondo's reply08 Dec 2020, 13:39
Official
Good day , 

Thank you for taking the time to write to us.

Kindly note one of our dedicated consultants will be in contact with you.

Regards 

The Mondo Team 

Mondo
Mondo's reply08 Dec 2020, 14:17
Official
Good day Pieter, 

As discussed with Kim, please note that we have escalated your cancellation to MTN to prioritize.

We will revert with feedback.

Regards 

The Mondo Team
Mondo
Mondo's reply11 Dec 2020, 09:20
Official
Good day Pieter, 

As discussed with Kim, please note that we have escalated your cancellation to higher management at MTN to urgently assist.

We will revert with feedback.

Regards 

The Mondo Team
Mondo
Mondo's reply14 Dec 2020, 10:21
Official
Good day Pieter, 

As discussed with Kim, please note that your contracts have been deactivated as per feedback from MTN.

Your query is resolved and will be closed.

Should you have any further queries please feel free to call or email us.

We will revert with feedback.

Regards 

The Mondo Team