DB
David B
1 reviews | Active since Jan 2014
12 Dec 2023, 08:26
Do not fall for MONDO/REWARDS CO BS
DO NOT even take a call from these spammers. They offer the world and totally mislead you. They totally f...d up our current MTN accounts by changing all our contracts to data sims so we can take advantage of their amazing data deals. It has taken us weeks of phone calls to their very *********** team to try and get this resolved. This also lead to us getting ****med out of nearly R18k by a **** MTN service person. I wouldn't be surprised if they were in on it. MONDO/REWARDS CO you are a flippin disgrace and we will be seeking legal advice on this matter. It has also been reported to the ***** departments at MTN and FNB. All thanks to your absolutely useless/*********** staff members.
Helpful (0)
Replies (1)0
Replies (1)Mondo's replyOfficial
12 Dec 2023, 20:49Hi David,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Regards,
The Mondo Team
Mondo's reply12 Dec 2023, 20:49
Official
Hi David,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Regards,
The Mondo Team
