DO NOT BELIEVE CHRISTOFER READDY - HE WILL DO ANYTHING AND SAY ANYTHING FOR A SALE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They (Christopher Readdy) phoned me to assist with an upgrade on my MTN contract - on the consultation I explained to him that DSV would not be able to deliver as there is an issue with my fingerprint(Tried to get a package earlier this year and after 3 rounds I cancelled the upgrade because it did not work) and that I am not interested - He quickly assured me that a lot of customers have complained about the same thing and therefore the biometrics system is no longer in use and that I would require a copy of my Address and my ID and have my original ID with me on delivery.

The next day he phoned back as I agreed and said Ill do my homework on the offers and let him know the next day what option I would be going with.... We did the upgrade and I again was assured delivery would be allowed without biometrics.

Next Day DSV phoned and said they had my package and want to confirm delivery details and availability - I checked with the gentleman and he said unfortunately they do not deliver without the biomatrices. It took me 3 Days of phoning and speaking to several divisions and people and eventually got the order cancelled.

I have asked a few times for the recording and no one could help me with that either so I think that is **** too - don't think the calls are recorded.

DO NOT BELIEVE CHRISTOFER READDY - HE WILL DO ANYTHING AND SAY ANYTHING FOR A SALE!!!!!!!!!!!!!!!!!!!!!!!!!!!!