1 reviews | Active since Dec 2018
Do no use mondo they are useless
Mondo is very useless. They never do anything u ask them to. I took out a contract with them and after they failed to deliver the sim card on the agreed date i called numerous times and they kept giving me the run around. The sim card was delivered but i was not happy with the product and called in to cancel it. They told me my cancellation will be effective in a couple of hours, it's been 5 months and the sim card is still active. Fine i decided to continue using it. Then i discovered that i was being charged an extra R16 for Telkom to mail my statements to me at my work address where the sim card was delivered. I never consented to this since i do not have a mail box. I called in and i was promised a refund. 2 months later nothing. DO NOT USE MONDO
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Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
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Kind Regards,
Mondo Team
Kindly note that our team has attempted contacting you with regards to the above query however we haven't been successful.
Please respond to our email to advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Thank you for taking the time to chat to our consultant.
We are excited that you have decided to stay with the Mondo Family.
As discussed, our team has arranged for you to be compensated and our consultant will keep you updated.
Your query is now resolved.
Should you have any further queries please feel free to email us.
Kind Regards,
Mondo Team
Thank you for taking the time to chat to our consultant.
We are excited that you have decided to stay with the Mondo Family.
As discussed, our team has arranged for you to be compensated and our consultant will keep you updated.
Your query is now resolved.
Should you have any further queries please feel free to email us.
Kind Regards,
Mondo Team
