DK
DinRea K
1 reviews | Active since Apr 2020
07 Aug 2021, 19:28
Dissatisfied and disappointed
I am still disappointed ☹️ after another debit order is still going through after the cancellation of sim contract. Customer service is very poor and they don’t give feedback unless you persuade them!
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Replies (1)
Mondo's replyOfficial
08 Aug 2021, 09:11 Hi Dineo ,
Thank you for taking the time to write to us regarding your contract cancellation.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129844
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your contract cancellation.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129844
Regards,
The Mondo Team
Mondo's reply08 Aug 2021, 09:11
Official
Hi Dineo ,
Thank you for taking the time to write to us regarding your contract cancellation.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129844
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your contract cancellation.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129844
Regards,
The Mondo Team