BN
Bongi N
1 reviews | Active since Apr 2018
23 Jun 2021, 12:40
Dissatisfied
Iam rather dissatisfied with mondo because I made promises which they can not keep,I was promised a reversal of two months on my account because of the incompetence of their staff up to now still no joy
Helpful (0)
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Replies (2)
Mondo's replyOfficial
23 Jun 2021, 12:44Hi Bongi,
Thank you for taking the time to write to us about your reversal.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO125051
Regards,
The Mondo Team
Thank you for taking the time to write to us about your reversal.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO125051
Regards,
The Mondo Team
Mondo's reply23 Jun 2021, 12:44
Official
Hi Bongi,
Thank you for taking the time to write to us about your reversal.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO125051
Regards,
The Mondo Team
Thank you for taking the time to write to us about your reversal.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO125051
Regards,
The Mondo Team
Mondo's replyOfficial
28 Jun 2021, 15:29Hi Bongi,
The proof of payment has been emailed to you.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
The proof of payment has been emailed to you.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply28 Jun 2021, 15:29
Official
Hi Bongi,
The proof of payment has been emailed to you.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
The proof of payment has been emailed to you.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team