ES
Elvina S

1 reviews | Active since Dec 2022

20 Jan 2023, 15:47

Dissatisfied

I am so disappointed in the service I received from mondo they don't communicate number 1 number 2 before you sell a product to a customer make sure that you actually have the product... I am very very disappointed especially because they make it sound so promising this is very poor of mondo mtn and then they have the nerve to ask why I want to cancel like come on man I'm very very upset and will never use this service ever again and also won't encourage anyone else to use it

0
Replies (2)
Mondo
Mondo's reply20 Jan 2023, 16:13
Official
Good day Elvina S,
 
Thank you for taking the time to write to us about your query.

We sincerely apologize for the level of service you have received.

We will get one of our Customer Care Consultants to contact you and assist with your query.

Reference number: RCO334654
 
Regards,
The Mondo Team
Mondo
Mondo's reply13 Feb 2023, 13:00
Official
Hi Elvina,

Trust you are well.

Please note that the order that was done by Mondo has been cancelled as requested.

Regards,

The Mondo Team