LM
Londi M
1 reviews | Active since Oct 2021
13 Oct 2021, 13:01
Dissatisfaction with service
I canceled an upgrade almost 3 weeks ago, I've been calling for proper feedback and they are giving me a run around, pathetic service!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
13 Oct 2021, 13:03Hi Londi,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
As per our records, a follow up on cancellation has been escalated to the MTN cancellations team.
Your Case Number is: RCO143180
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
As per our records, a follow up on cancellation has been escalated to the MTN cancellations team.
Your Case Number is: RCO143180
Regards,
The Mondo Team
Mondo's reply13 Oct 2021, 13:03
Official
Hi Londi,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
As per our records, a follow up on cancellation has been escalated to the MTN cancellations team.
Your Case Number is: RCO143180
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
As per our records, a follow up on cancellation has been escalated to the MTN cancellations team.
Your Case Number is: RCO143180
Regards,
The Mondo Team
Mondo's replyOfficial
10 Nov 2021, 11:07Hi Londi,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
We do apologize for the delay.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
We do apologize for the delay.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply10 Nov 2021, 11:07
Official
Hi Londi,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
We do apologize for the delay.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query has been resolved and will be closed.
We do apologize for the delay.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team