Dishonourable service on Honor phones

Deceptive smoke and mirrors sales techniques. Was offered one cell device which was later replaced with a far inferior model. If I had not checked back twice with other agents (thank goodness for Elvin.) I would be sitting with two incorrect model phones. Organisation is bloated and impersonal. Impossible to call back and speak to the same person again. In my case that was a blessing as I was being **** to.